{"id":38770,"date":"2026-01-07T15:18:26","date_gmt":"2026-01-07T20:18:26","guid":{"rendered":"https:\/\/www.cccc.org\/news_blogs\/?p=38770"},"modified":"2026-01-07T15:18:28","modified_gmt":"2026-01-07T20:18:28","slug":"charities-directorate-retiring-fax-line","status":"publish","type":"post","link":"https:\/\/cccc.org\/news_blogs\/legal\/2026\/01\/07\/charities-directorate-retiring-fax-line\/","title":{"rendered":"Charities Directorate Retiring Fax Line"},"content":{"rendered":"\n<p>The Charities Directorate has announced that it will soon retire its fax line. As a result, charities will no longer be able to file documents, including their T3010, by fax. While no specific end date has been given, the Directorate is urging charities to transition to online filing as soon as possible.<\/p>\n\n\n\n<p>We first noted the Directorate\u2019s move toward online-by-default filing <a href=\"https:\/\/www.cccc.org\/news_blogs\/legal\/2025\/09\/18\/charities-directorate-quarterly-update\/\" target=\"_blank\" rel=\"noreferrer noopener\">in our September blog<\/a>, citing efficiency, effectiveness, and environmental benefits as key reasons for the shift.<\/p>\n\n\n\n<p>In its recent announcement, the Directorate expanded on the problems with faxed filings. It explained that it \u201creceives hundreds of thousands of pages through fax that must be manually entered before they can be processed. This process is slow, time-consuming, resource-intensive, and poses security risks.\u201d<\/p>\n\n\n\n<p>Need help with your T3010? CCCC offers a <a href=\"https:\/\/www.cccc.org\/news_blogs\/cccc\/2025\/06\/12\/cccc-is-the-first-provider-to-launch-a-digital-filing-option-within-its-cra-certified-t3010-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">digital filing option using CRA-certified T3010 software<\/a>. It is free for members and available to non-members for a nominal fee. We also provide additional T3010 resources to help you file <a href=\"https:\/\/www.cccc.org\/kbm\/Content\/FIN-T3010.htm\" target=\"_blank\" rel=\"noreferrer noopener\">accurately<\/a> and <a href=\"https:\/\/www.cccc.org\/members_t3010_reminder\" target=\"_blank\" rel=\"noreferrer noopener\">on time<\/a>.<\/p>\n\n\n\n<p>The Charities Directorate is offering support to charities transitioning to digital filing, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online resources<ul><li><a href=\"https:\/\/www.canada.ca\/en\/revenue-agency\/services\/charities-giving\/charities\/operating-a-registered-charity\/business-account.html\" target=\"_blank\" rel=\"noreferrer noopener\">Register to use online services for charities<\/a> *NEW<\/li><\/ul>\n<ul class=\"wp-block-list\">\n<li>Upcoming <a href=\"https:\/\/www.canada.ca\/en\/revenue-agency\/services\/charities-giving\/charities\/guidance-videos-forms\/charities-information-sessions.html\">webinar<\/a> on CRA digital services (dates TBD)<\/li>\n\n\n\n<li><a href=\"https:\/\/www.canada.ca\/en\/revenue-agency\/services\/charities-giving\/charities\/operating-a-registered-charity\/filing-t3010-charity-return\/how-to-file.html\" target=\"_blank\" rel=\"noreferrer noopener\">How to file &#8211; Filing a Registered Charity Information Return (T3010)<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Client services 1-800-267-2384<\/li>\n<\/ul>\n\n\n\n<p>As always, CCCC members can also contact our <a href=\"https:\/\/www.cccc.org\/mst\" target=\"_blank\" rel=\"noreferrer noopener\">Member Support Team<\/a> by phone or <a href=\"https:\/\/www.cccc.org\/email_us\" target=\"_blank\" rel=\"noreferrer noopener\">email<\/a> for additional guidance and support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Charities Directorate has announced that it will soon retire its fax line. As a result, charities will no longer be able to file documents, including their T3010, by fax. While no specific end date has been given, the Directorate is urging charities to transition to online filing as soon&#8230; <a href=\"https:\/\/cccc.org\/news_blogs\/legal\/2026\/01\/07\/charities-directorate-retiring-fax-line\/\" class=\"linkbutton\">More<\/a><\/p>\n","protected":false},"author":10,"featured_media":38771,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ts_fic_featured_image_caption":"Cropped image of a person who is inserting paper into the top of a fax machine.","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[137],"tags":[240,163,412],"series":[],"class_list":["post-38770","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-charities","tag-cra","tag-t3010"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Charities Directorate Retiring Fax Line - CCCC Blogs<\/title>\n<meta name=\"description\" content=\"CRA\u2019s Charities Directorate is retiring its fax line. 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Canada Revenue Agency (CRA) has advised they are not granting extensions. They suggest three alternative forms of delivery: 1.\u00a0\u00a0Courier the return package\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27884,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2018\/09\/19\/mailing-address-for-paper-t3010-submission-has-changed\/","url_meta":{"origin":38770,"position":1},"title":"Mailing Address for Paper T3010 Submission has Changed","author":"Deina Warren","date":"September 19, 2018","format":false,"excerpt":"Authored by Philip Milley, Associate Director Legal Affairs Every year, charities are required to complete and file Form T3010, Registered Charity Information Return, within six months of the charity's fiscal year. Failure to file the T3010 on time is cause for the revocation of the charity\u2019s registered status and may\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":38608,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2025\/09\/18\/charities-directorate-quarterly-update\/","url_meta":{"origin":38770,"position":2},"title":"Charities Directorate Quarterly Update","author":"Deina Warren","date":"September 18, 2025","format":false,"excerpt":"On September 16, the Charities Directorate issued its fifth quarterly update. It emphasizes the need to use digital services, highlights sector outreach and support activities, and summarizes the Directorate\u2019s modernization initiatives. Digital Services The newsletter is clear that online filing will be the default method for submitting the T3010 and\u2026","rel":"","context":"In \"charities\"","block_context":{"text":"charities","link":"https:\/\/cccc.org\/news_blogs\/tag\/charities\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2025\/09\/CharDirQrtlyUpdate.png?fit=1200%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2025\/09\/CharDirQrtlyUpdate.png?fit=1200%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2025\/09\/CharDirQrtlyUpdate.png?fit=1200%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2025\/09\/CharDirQrtlyUpdate.png?fit=1200%2C1200&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2025\/09\/CharDirQrtlyUpdate.png?fit=1200%2C1200&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":29746,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2020\/12\/03\/reminder-extended-t3010-filing-deadline-is-december-31\/","url_meta":{"origin":38770,"position":3},"title":"Reminder: Extended T3010 Filing Deadline is December 31","author":"Deina Warren","date":"December 3, 2020","format":false,"excerpt":"In March the Charities Directorate extended the T3010 filing deadline to December 31, 2020 for charities with returns due between March 18 and December 31. That deadline is quickly approaching! CRA uses the T3010 Registered Charity Information Return to verify compliance and to provide information to the public. If you\u2026","rel":"","context":"In &quot;Compliance&quot;","block_context":{"text":"Compliance","link":"https:\/\/cccc.org\/news_blogs\/category\/compliance\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2020\/12\/Laptop-Sand-Timer.png?fit=600%2C600&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2020\/12\/Laptop-Sand-Timer.png?fit=600%2C600&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2020\/12\/Laptop-Sand-Timer.png?fit=600%2C600&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":28823,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2020\/03\/24\/covid-19-t3010-filing-extension-cccc-resources\/","url_meta":{"origin":38770,"position":4},"title":"COVID-19: T3010 Filing Extension &#038; CCCC Resources","author":"Deina Warren","date":"March 24, 2020","format":false,"excerpt":"In response to changing circumstances related to COVID-19, the public and private sectors are finding ways to adapt, including by extending deadlines and moving to online services. CRA Charities Directorate is no exception. It recently announced the deadline for\u00a0all\u00a0T3010 filings due between March 18, 2020 - December 31, 2020 will\u2026","rel":"","context":"In \"charities\"","block_context":{"text":"charities","link":"https:\/\/cccc.org\/news_blogs\/tag\/charities\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2020\/03\/20200324-covid-19-FINAL.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2020\/03\/20200324-covid-19-FINAL.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2020\/03\/20200324-covid-19-FINAL.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2020\/03\/20200324-covid-19-FINAL.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":29004,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2020\/04\/21\/covid-19-cra-charities-directorate-resumes-call-centre-operations\/","url_meta":{"origin":38770,"position":5},"title":"COVID-19: CRA Charities Directorate Resumes Call Centre Operations","author":"Deina Warren","date":"April 21, 2020","format":false,"excerpt":"The Charities Directorate announced today that its call centre has resumed operations. Hours of operation are Monday to Friday (except statutory holidays),\u00a09am -\u00a05 pm, local time at 1-800-267-2384. The news release notes that the Directorate is working toward a gradual resumption of other services, such as online registrations. Audit activities\u2026","rel":"","context":"In &quot;COVID-19&quot;","block_context":{"text":"COVID-19","link":"https:\/\/cccc.org\/news_blogs\/category\/covid-19\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2020\/04\/CoronaVirus-Masthead2-1600-e1603982339294.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2020\/04\/CoronaVirus-Masthead2-1600-e1603982339294.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2020\/04\/CoronaVirus-Masthead2-1600-e1603982339294.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/p30X8p-a5k","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts\/38770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/comments?post=38770"}],"version-history":[{"count":0,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts\/38770\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/media\/38771"}],"wp:attachment":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/media?parent=38770"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/categories?post=38770"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/tags?post=38770"},{"taxonomy":"series","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/series?post=38770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}