{"id":29004,"date":"2020-04-21T12:07:03","date_gmt":"2020-04-21T16:07:03","guid":{"rendered":"https:\/\/www.cccc.org\/news_blogs\/?p=29004"},"modified":"2020-04-22T11:30:47","modified_gmt":"2020-04-22T15:30:47","slug":"covid-19-cra-charities-directorate-resumes-call-centre-operations","status":"publish","type":"post","link":"https:\/\/cccc.org\/news_blogs\/legal\/2020\/04\/covid-19-cra-charities-directorate-resumes-call-centre-operations\/","title":{"rendered":"COVID-19: CRA Charities Directorate Resumes Call Centre Operations"},"content":{"rendered":"<div class=\"pps-series-post-details pps-series-post-details-variant-classic pps-series-post-details-38706\" data-series-id=\"440\"><div class=\"pps-series-meta-content\"><div class=\"pps-series-meta-text\">This entry is part 19 of 45 in the series <a href=\"https:\/\/cccc.org\/news_blogs\/series\/covid-19\/\">COVID-19<\/a><\/div><\/div><\/div>\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/thegreen.community\/c\/cccc-covid19-response\/\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"396\" src=\"https:\/\/www.cccc.org\/news_blogs\/wp-content\/uploads\/2020\/04\/CoronaVirus-Masthead2-1600-1024x396.jpg\" alt=\"\" class=\"wp-image-28934\"\/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The Charities Directorate announced today that its call centre has resumed operations. Hours of operation are Monday to Friday (except statutory holidays),&nbsp;9am &#8211;&nbsp;5 pm, local time at 1-800-267-2384. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The news release notes that the Directorate is working toward a gradual resumption of other services, such as online registrations. Audit activities continue to be suspended until further notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Other reminders from CRA include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>T3010 filing deadline is extended to December&nbsp;31,&nbsp;2020, for all charities with a return due between March&nbsp;18,&nbsp;2020 and December&nbsp;31,&nbsp;2020<\/li><li>Registering for online services through <a rel=\"noreferrer noopener\" href=\"https:\/\/www.canada.ca\/en\/revenue-agency\/services\/charities-giving\/charities\/operating-a-registered-charity\/toolbox-directors-officers-volunteers\/business-account.html\" target=\"_blank\">My Business Account<\/a> gives charities and charity representatives access to&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.canada.ca\/en\/revenue-agency\/campaigns\/new-services-charities-my-business-account.html\" target=\"_blank\">new digital services<\/a>&nbsp;for charities, including the ability to complete and file an online Form T3010<\/li><li>More information on <a href=\"https:\/\/www.canada.ca\/en\/revenue-agency\/campaigns\/covid-19-update.html\">tax measures and benefits<\/a> is available online, including the&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/www.canada.ca\/en\/revenue-agency\/services\/benefits\/apply-for-cerb-with-cra.html\" target=\"_blank\">Canada Emergency Response Benefit (CERB)<\/a>, which you can apply for in CRA&#8217;s My Account or over the phone<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Charity leaders are invited to share how they are responding to the COVID-19 pandemic within their organization in our online community forum, <a href=\"https:\/\/thegreen.community\/c\/cccc-covid19-response\/\">The Green: COVID-19 Response Room<\/a>. New discussion threads are posted regularly, and CCCC staff will point you to additional resources and information that will assist your ministry throughout these uncertain times.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We also encourage you to <a href=\"https:\/\/www.cccc.org\/news_blogs\/\">subscribe to our CCCC blogs<\/a> for timely updates sent directly to your inbox. &nbsp;CCCC members can also access all of our online resources in the <a href=\"https:\/\/www.cccc.org\/member_resources\">Member Resources<\/a>, and&nbsp;can <a rel=\"noreferrer noopener\" href=\"https:\/\/www.cccc.org\/contact\" target=\"_blank\">contact our team<\/a>&nbsp;for additional guidance. CCCC continues to maintain regular service levels for all of our members. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are not a member of CCCC, we invite you to&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/www.cccc.org\/join\" target=\"_blank\">join<\/a>&nbsp;today to access our collection of resources,&nbsp;templates and sample documents&nbsp;and our team of experts&nbsp;available to answer your questions and provide guidance.&nbsp;We would love&nbsp;to serve your ministry team and board.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Posted April 21 @12:00pm<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"pps-series-post-details pps-series-post-details-variant-classic pps-series-post-details-38706 pps-series-meta-excerpt\" data-series-id=\"440\"><div class=\"pps-series-meta-content\"><div class=\"pps-series-meta-text\">This entry is part 19 of 45 in the series <a href=\"https:\/\/cccc.org\/news_blogs\/series\/covid-19\/\">COVID-19<\/a><\/div><\/div><\/div><p>The Charities Directorate announced today that its call centre has resumed operations. Hours of operation are Monday to Friday (except statutory holidays), 9am &#8211; 5 pm, local time at 1-800-267-2384. The news release notes that the Directorate is working toward a gradual resumption of other services, such as online registrations. Audit activities&#8230; <a href=\"https:\/\/cccc.org\/news_blogs\/legal\/2020\/04\/covid-19-cra-charities-directorate-resumes-call-centre-operations\/\" class=\"linkbutton\">More<\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ts_fic_featured_image_caption":"","footnotes":""},"categories":[436,137],"tags":[240,435,163],"series":[440],"class_list":["post-29004","post","type-post","status-publish","format-standard","hentry","category-covid-19","category-uncategorized","tag-charities","tag-covid-19","tag-cra","series-covid-19"],"_links":{"self":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts\/29004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/comments?post=29004"}],"version-history":[{"count":0,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts\/29004\/revisions"}],"wp:attachment":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/media?parent=29004"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/categories?post=29004"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/tags?post=29004"},{"taxonomy":"series","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/series?post=29004"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}