{"id":19295,"date":"2015-08-21T12:06:29","date_gmt":"2015-08-21T16:06:29","guid":{"rendered":"https:\/\/www.cccc.org\/news_blogs\/?p=19295"},"modified":"2015-08-21T12:06:29","modified_gmt":"2015-08-21T16:06:29","slug":"unfair-or-bad-faith-dealings-in-the-course-of-staff-member-dismissals","status":"publish","type":"post","link":"https:\/\/cccc.org\/news_blogs\/legal\/2015\/08\/21\/unfair-or-bad-faith-dealings-in-the-course-of-staff-member-dismissals\/","title":{"rendered":"Unfair or Bad Faith Dealings in the Course of Staff Member Dismissals"},"content":{"rendered":"<p><em>Guest Authored by Chris Hall, Manager of Human Resources<\/em><\/p>\n<p>Many Canadians will experience job loss at some point over the course of their working lives. Loss of employment can leave people feeling shocked, anxious about the future, depressed, or even angry. Termination of employment is a very litigious area for employers to navigate, and many do not realize that a staff member can be awarded damages if the employer engages in conduct during the dismissal that is unfair or in bad faith.<\/p>\n<p>Last month, in the case of <em>Kong v. Vancouver Chinese Baptist Church<\/em>, the B.C. Supreme Court awarded Reverend Kong twelve months pay in lieu of notice in the amount of $54,520 and $30,000 in aggravated damages for the mental distress caused by the manner in which he was dismissed.<a href=\"#_edn1\" name=\"_ednref1\">[1]<\/a> The court found that the manner of Reverend Kong\u2019s dismissal was unduly insensitive and that the documents made available to the church congregation contained many unproven allegations and innuendo directed at his character.<\/p>\n<p>The details of this publicly reported case indicate that the conflict involved communication and management issues between Reverend Kong and the church\u2019s two associate pastors. Interpersonal conflict often involves an element of emotion that can make it difficult to separate objective, fact-based happenings from subjective feelings or even judgments about someone\u2019s character. Complaints about someone\u2019s character are often intensely personal, and even if untrue, can be particularly damaging to someone\u2019s reputation if the confidentiality of the resolution process is not maintained.<\/p>\n<p>Organizations need to be able to appropriately address interpersonal conflict, which in some instances can lead to the ending of the employment relationship. Having said that, employers must be careful not to engage in conduct during the course of dismissal that is unfair or in bad faith (e.g., being untruthful, misleading, or unduly insensitive). While loss of employment can be devastating for many, unfair or bad faith conduct on the part of the employer can leave staff members with additional feelings of humiliation or embarrassment and potentially even limit their future job prospects.<\/p>\n<p>In the case of <em>Osadca v. Recyclenet Corporation<\/em>, the employee, Mr. Osadca, was terminated by his supervisor who had unexpectedly visited him at home that day.<a href=\"#_edn2\" name=\"_ednref2\">[2]<\/a> Mr. Osadca had felt vaguely accused of dishonesty, though he had not been given any proof of the allegations or a chance to defend himself. The Ontario Superior Court of Justice found that Recyclenet\u2019s conduct was unfair and in bad faith, and Mr. Osadca was awarded $7,500 for mental distress as well as $1,650 to cover the cost of the psychotherapy he underwent as a result of Recyclenet\u2019s conduct.<\/p>\n<p>Conflict management is a key competency for ministry leaders as their actions or inactions during the resolution process will largely determine whether a charity is engaging in unfair or bad faith conduct. Leaders need to understand what mechanisms exist within their charity to address various types of complaints and what their obligations are under those mechanisms. They also need to possess the necessary soft skills such as critical listening and being able to empathize without taking sides.<\/p>\n<p>While ministry leaders will be able to resolve most interpersonal complaints internally, and most of these instances will not result in the termination of a staff member, there may be times when it is appropriate to seek external assistance. Investigating formal complaints such as harassment should be conducted by someone with expertise in this area. Even if the charity has someone on staff that could conduct a competent investigation, they may choose to engage an external investigator if there is a perception that the internal investigator is biased or that a conflict of interest exists.<\/p>\n<p><a href=\"http:\/\/www.rising-phoenix.ca\/\">Andrew J. Yu<\/a>,<a href=\"#_edn3\" name=\"_ednref3\">[3]<\/a> certified workplace investigator and HR Consultant, and <a href=\"http:\/\/www.christianmediation.ca\/\">Christian Mediation Canada<\/a><a href=\"#_edn4\" name=\"_ednref4\">[4]<\/a> are examples of Christian service providers that Christian ministries may call upon for assistance. CCCC\u2019s <a href=\"https:\/\/www.cccc.org\/professional_listing\">Professional Associate Listing<\/a> also allows members to search for Christian service providers in their area when external help is needed.<\/p>\n<p>Having appropriate policies and procedures in place and ensuring that ministry leaders are trained in those policies and procedures will help to ensure charities do not engage in conduct that is unfair or in bad faith. Internal mechanisms such as those used to investigate complaints (e.g., interpersonal, harassment, breach of ethics) must be fact based and safeguard sensitive and confidential information collected during the investigation process.<\/p>\n<p>Charities should also be transparent by ensuring that staff members understand the policies and procedures the charity has in place, ideally as part of their orientation process. Staff members need to understand the options available to them if they need to make a formal complaint and the steps the charity will take to investigate and act on the complaint. As part of the resolution process, the respondent should be given the opportunity to respond to the complaint, and charities should resist the urge to skip this step to maintain the integrity of the process. Charities that act to resolve complaints based on incomplete or inaccurate information are at greater risk of engaging in conduct that is unfair or in bad faith.<\/p>\n<p>While litigation around termination of employment will continue to be a reality for faith-based ministries, damages for being unduly insensitive are avoidable. Christian ministries are encouraged to review their conflict resolution procedures to ensure that no systemic causes of unfair or bad faith conduct exist within their charity. Ministry leaders need to recognize when it is appropriate to engage an external party as part of the resolution process, and perhaps most importantly, must rely on fact-based information to help inform good employment related decision making.<\/p>\n<p><span style=\"text-decoration: underline;\">References<\/span><\/p>\n<p><a href=\"#_ednref1\" name=\"_edn1\">[1]<\/a> Kong v. Vancouver Chinese Baptist Church, 2015 BCSC 1328 (CanLII), http:\/\/www.canlii.org\/en\/bc\/bcsc\/doc\/2015\/2015bcsc1328\/2015bcsc1328.html<\/p>\n<p><a href=\"#_ednref2\" name=\"_edn2\">[2]<\/a> Osadca v Recyclenet Corporation, 2015 ONSC 4717<\/p>\n<p><a href=\"#_ednref3\" name=\"_edn3\">[3]<\/a> http:\/\/www.rising-phoenix.ca\/<\/p>\n<p><a href=\"#_ednref4\" name=\"_edn4\">[4]<\/a> http:\/\/www.christianmediation.ca\/<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Guest Authored by Chris Hall, Manager of Human Resources Many Canadians will experience job loss at some point over the course of their working lives. Loss of employment can leave people feeling shocked, anxious about the future, depressed, or even angry. Termination of employment is a very litigious area for&#8230; <a href=\"https:\/\/cccc.org\/news_blogs\/legal\/2015\/08\/21\/unfair-or-bad-faith-dealings-in-the-course-of-staff-member-dismissals\/\" class=\"linkbutton\">More<\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ts_fic_featured_image_caption":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[137],"tags":[247,244,11,242,241,246,243,245],"series":[],"class_list":["post-19295","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-b-c","tag-bad-faith","tag-church","tag-dismissal","tag-human-resources","tag-pastor","tag-termination","tag-unfair"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Unfair or Bad Faith Dealings in the Course of Staff Member Dismissals - CCCC Blogs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cccc.org\/news_blogs\/legal\/2015\/08\/21\/unfair-or-bad-faith-dealings-in-the-course-of-staff-member-dismissals\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unfair or Bad Faith Dealings in the Course of Staff Member Dismissals - CCCC Blogs\" \/>\n<meta property=\"og:description\" content=\"Guest Authored by Chris Hall, Manager of Human Resources Many Canadians will experience job loss at some point over the course of their working lives. 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The Bottom Line: CSJ Applicants Successful, Awarded Costs Two religious organizations - BCM International and Redeemer University - successfully challenged their 2019 Canada Summer Jobs rejections. In both cases the Federal Court\u2026","rel":"","context":"In \"Canada Summer Jobs\"","block_context":{"text":"Canada Summer Jobs","link":"https:\/\/cccc.org\/news_blogs\/tag\/canada-summer-jobs\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2021\/06\/canada-summer-jobs-win-2.png?fit=600%2C600&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2021\/06\/canada-summer-jobs-win-2.png?fit=600%2C600&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2021\/06\/canada-summer-jobs-win-2.png?fit=600%2C600&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":23174,"url":"https:\/\/cccc.org\/news_blogs\/intersection\/2016\/09\/19\/alberta-court-of-appeal-steps-into-the-quagmire-of-religious-disputes\/","url_meta":{"origin":19295,"position":1},"title":"Alberta Court of Appeal Steps into the Quagmire of Religious Disputes","author":"cccc","date":"September 19, 2016","format":false,"excerpt":"It is an old adage: bad facts make bad law. Last week the Alberta Court of Appeal ruled that a former member of the Jehovah\u2019s Witnesses (JW) had the right to sue his former church because they \u201cshunned\u201d or disfellowshipped him. Randy Wall, a real estate agent, had been a\u2026","rel":"","context":"With 11 comments","block_context":{"text":"With 11 comments","link":"https:\/\/cccc.org\/news_blogs\/intersection\/2016\/09\/19\/alberta-court-of-appeal-steps-into-the-quagmire-of-religious-disputes\/#comments"},"img":{"alt_text":"img_1130","src":"https:\/\/i0.wp.com\/www.cccc.org\/news_blogs\/wp-content\/uploads\/2016\/09\/IMG_1130-e1474290752586-200x300.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":37016,"url":"https:\/\/cccc.org\/news_blogs\/hr\/2023\/08\/30\/your-compensation-policy-can-help-your-mission\/","url_meta":{"origin":19295,"position":2},"title":"Your compensation policy can help your mission","author":"Christian Malleck","date":"August 30, 2023","format":false,"excerpt":"Talking about salaries and compensation can feel awkward, especially in Christian charities. After all, we\u2019re working in ministry, no one is in it for the money, right? In our extensive experience of over 50 years, collaborating with thousands of Christian charities across Canada, we have learned a key insight: neglecting\u2026","rel":"","context":"In \"Charity\"","block_context":{"text":"Charity","link":"https:\/\/cccc.org\/news_blogs\/tag\/charity\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2023\/08\/PictureCompensation.png?fit=362%2C362&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":23809,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2016\/11\/11\/tax-court-of-canada-considers-employee-contractor-distinction\/","url_meta":{"origin":19295,"position":3},"title":"Employee vs Contractor: Do You Classify Correctly?","author":"Deina Warren","date":"November 11, 2016","format":false,"excerpt":"Authored by Philip A.S. Milley, Associate Director of Legal Affairs A common\u00a0issue faced by charities is how to properly classify individuals as either employees or independent contractors. Courts refer to the distinction as contracts \"of service\" (employee) versus contracts \"for services\" (independent contractor). Whatever you call it, the determination of\u2026","rel":"","context":"In &quot;Charity law and policy&quot;","block_context":{"text":"Charity law and policy","link":"https:\/\/cccc.org\/news_blogs\/category\/charity-law-and-policy\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":37808,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2024\/05\/03\/employment-law-updates\/","url_meta":{"origin":19295,"position":4},"title":"Employment Law Updates","author":"Deina Warren","date":"May 3, 2024","format":false,"excerpt":"Employment law is often in flux. Below we highlight a few notable employment law updates from across Canada. Some of the changes are already in effect and some will be effective at later dates, yet to be determined. British Columbia The recently-passed Employment Standards Amendment Act, 2024 means that BC\u2019s\u2026","rel":"","context":"In \"British Columbia\"","block_context":{"text":"British Columbia","link":"https:\/\/cccc.org\/news_blogs\/tag\/british-columbia\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2024\/05\/rafael-idrovo-espinoza-jU4o16GIQzI-unsplash-scaled.jpg?fit=1200%2C708&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2024\/05\/rafael-idrovo-espinoza-jU4o16GIQzI-unsplash-scaled.jpg?fit=1200%2C708&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2024\/05\/rafael-idrovo-espinoza-jU4o16GIQzI-unsplash-scaled.jpg?fit=1200%2C708&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2024\/05\/rafael-idrovo-espinoza-jU4o16GIQzI-unsplash-scaled.jpg?fit=1200%2C708&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2024\/05\/rafael-idrovo-espinoza-jU4o16GIQzI-unsplash-scaled.jpg?fit=1200%2C708&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":37518,"url":"https:\/\/cccc.org\/news_blogs\/hr\/2024\/01\/22\/four-steps-to-determine-salaries-for-christian-ministries\/","url_meta":{"origin":19295,"position":5},"title":"Four steps to determine salaries for Christian ministries","author":"Christian Malleck","date":"January 22, 2024","format":false,"excerpt":"What Christian ministries need to know about salaries for pastors, and ministry and non-profit staff in Canada. Even in the first church, wages for ministers of the gospel weren\u2019t straightforward. How much should pastors, missionaries, administrators, church staff and other Christian ministry employees be paid? The answer lies at the\u2026","rel":"","context":"In &quot;Human Resources&quot;","block_context":{"text":"Human Resources","link":"https:\/\/cccc.org\/news_blogs\/category\/human-resources\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2024\/01\/title-image-blog-compensation-1.png?fit=600%2C600&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2024\/01\/title-image-blog-compensation-1.png?fit=600%2C600&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/cccc.org\/news_blogs\/wp-content\/uploads\/2024\/01\/title-image-blog-compensation-1.png?fit=600%2C600&ssl=1&resize=525%2C300 1.5x"},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/p30X8p-51d","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts\/19295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/comments?post=19295"}],"version-history":[{"count":0,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts\/19295\/revisions"}],"wp:attachment":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/media?parent=19295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/categories?post=19295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/tags?post=19295"},{"taxonomy":"series","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/series?post=19295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}