{"id":19281,"date":"2015-08-07T11:58:06","date_gmt":"2015-08-07T15:58:06","guid":{"rendered":"https:\/\/www.cccc.org\/news_blogs\/?p=19281"},"modified":"2015-08-19T16:15:01","modified_gmt":"2015-08-19T20:15:01","slug":"casl-one-year-later","status":"publish","type":"post","link":"https:\/\/cccc.org\/news_blogs\/legal\/2015\/08\/07\/casl-one-year-later\/","title":{"rendered":"CASL: One year later"},"content":{"rendered":"

Authored by Nevena Urosevic, Associate Director of Legal Affairs<\/em><\/p>\n

Canada\u2019s Anti-Spam Law (CASL) is celebrating its first year since coming into effect on July 1, 2014. The Act takes a tough stance on spam, imposing up to $10 million in administrative monetary penalties for one violation of CASL.<\/p>\n

There have been three cases adjudicated by the CRTC with reference to CASL in the past year, and while all three of them involve businesses and not charities, they are helpful in terms of general compliance principles.<\/p>\n

    \n
  1. On March 5, 2015 the Canadian Radio-television and Telecommunications Commission (CRTC) issued a Notice of Violation to Compu-Finder, which included a penalty of $1.1 million for four violations of CASL. Compu-Finder had been sending commercial electronic messages (CEMs) without consent, as well as messages in which the unsubscribe mechanisms did not function properly. According to CRTC\u2019s website, Compu-Finder accounted for 26% of all CASL complaints submitted to CRTC between July 2, 2014 and September 16, 2014. According to CRTC, \u201cCompu-Finder flagrantly violated the basic principles of the law by continuing to send unsolicited commercial electronic messages after the law came into force.\u201d[i]<\/a><\/li>\n<\/ol>\n
      \n
    1. On March 25, 2015, the CRTC announced that Plentyoffish Media Inc. (Plentyoffish) agreed to pay a fine of $48,000 for failing to have an unsubscribe mechanism that was clearly and prominently set out, and which could not be readily performed, as required by the legislation. However, once made aware of the investigation by the CRTC, Plentyoffish updated its unsubscribe mechanism to comply with the legislation. As part of the undertaking, Plentyoffish has agreed to develop and implement a compliance program to ensure that its activities are compliant with CASL. The compliance program will include training and education for staff and corporate policies and procedures.[ii]<\/a><\/li>\n<\/ol>\n
        \n
      1. On June 29, 2015, the CRTC announced that Porter Airlines Inc. (Porter) has agreed to pay $150,000 as part of an undertaking for alleged violations of CASL. The announcement specifically notes that Porter was cooperative and immediately took corrective action to comply with the legislation. The issue in this case was that Porter sent some commercial emails that did not contain an unsubscribe mechanism. In other instances, the mechanism was not clearly or prominently set out. Certain emails did not provide the complete contact information as required by the law. Porter also allegedly failed to honour, within 10 business days, requests from some recipients to unsubscribe from receiving future CEMs.[iii]<\/a><\/li>\n<\/ol>\n

        Apart from the clear lesson of complying with the provisions of CASL as outlined in Chapter 8 of our Charities Handbook and two bulletin articles found in the Privacy section[iv]<\/a> of the Member\u2019s Resources area of our website, these cases indicate that CRTC is actively reviewing complaints that it receives for alleged CASL violations. Furthermore, the fact that the penalties were applied to a smaller company like Plentyoffish, indicates that CRTC expects every entity to be compliant, no matter how small, and that the size of the business or organization will not exempt it from investigation and compliance. Finally, a proper response to the CRTC will impact the outcome of the matter. Efforts by the organization to comply with CASL prior to a penalty by CRTC, and cooperation and quick actions to remedy any of\u00a0CRTC’s concerns, seem to be factors that will be considered in CRTC’s\u00a0assessment\u00a0of the situation, levying of fines, and public disclosure of information relevant to the offence.<\/p>\n

        [i]<\/a> http:\/\/news.gc.ca\/web\/article-en.do?nid=944159<\/p>\n

        [ii]<\/a> http:\/\/news.gc.ca\/web\/article-en.do?nid=954949<\/p>\n

        [iii]<\/a> http:\/\/news.gc.ca\/web\/article-en.do?nid=993469<\/p>\n

        [iv]<\/a> Under \u201cRisk and Asset Management\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

        Authored by Nevena Urosevic, Associate Director of Legal Affairs Canada\u2019s Anti-Spam Law (CASL) is celebrating its first year since coming into effect on July 1, 2014. The Act takes a tough stance on spam, imposing up to $10 million in administrative monetary penalties for one violation of CASL. There have… More<\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ts_fic_featured_image_caption":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[137],"tags":[239,238,240],"series":[],"class_list":["post-19281","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-anti-spam","tag-casl","tag-charities"],"yoast_head":"\nCASL: One year later - CCCC Blogs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cccc.org\/news_blogs\/legal\/2015\/08\/07\/casl-one-year-later\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CASL: One year later - CCCC Blogs\" \/>\n<meta property=\"og:description\" content=\"Authored by Nevena Urosevic, Associate Director of Legal Affairs Canada\u2019s Anti-Spam Law (CASL) is celebrating its first year since coming into effect on July 1, 2014. 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Specifically, we reported that\u00a0individual complainants will be permitted\u00a0a private right of action pursuant to\u00a0s. 47 and 48 of CASL, which would allow individuals\u00a0to initiate court proceedings to seek redress for\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":22544,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2016\/08\/02\/crtc-advisory-on-casl-records-of-consent\/","url_meta":{"origin":19281,"position":1},"title":"CRTC Advisory on CASL Records of Consent","author":"Deina Warren","date":"August 2, 2016","format":false,"excerpt":"\u00a0 \u00a0By Philip A.S. Milley, Associate Director, Legal Affairs On July 27, 2016 the\u00a0Canadian Radio-television and Telecommunications Commission (\"CRTC\")\u00a0released an Enforcement Advisory directed to businesses and individuals in Canada that send commercial electronic messages (\u201cCEMs\u201d).[i] \u00a0This advisory is a reminder to\u00a0senders of CEMs that they must comply with the\u00a0record keeping\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":24911,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2017\/03\/28\/three-important-changes-affecting-charities-this-july\/","url_meta":{"origin":19281,"position":2},"title":"Three Important Changes Affecting Charities This July","author":"Deina Warren","date":"March 28, 2017","format":false,"excerpt":"Authored by Philip A.S. Milley, Associate Director Legal Affairs July 1, 2017: CASL Private Right of Action Available \u00a0and Stricter Implied Consent Provisions In-Force Changes to Implied Consent Three Important Changes Affecting Charities This July Canada\u2019s Anti-Spam Law (\"CASL\") will celebrate its third anniversary\u00a0since coming into effect on July 1,\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":18364,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2014\/12\/18\/donor-lists-respecting-privacy\/","url_meta":{"origin":19281,"position":3},"title":"Donor Lists & Respecting Privacy","author":"Deina Warren","date":"December 18, 2014","format":false,"excerpt":"From time to time, CCCC is made aware of attempts by charities to exchange donor lists. Recently CCCC received a number of emails containing\u00a0such a request. Requests such as these are not uncommon. Sometimes they come from complete strangers, but in other cases, they may originate from organizations that are\u2026","rel":"","context":"In "Charity law and policy"","block_context":{"text":"Charity law and policy","link":"https:\/\/cccc.org\/news_blogs\/category\/charity-law-and-policy\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":28491,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2019\/07\/18\/the-senate-report-on-the-charitable-sector-what-you-need-to-know-finances-and-miscellany\/","url_meta":{"origin":19281,"position":4},"title":"The Senate Report on the Charitable Sector: What You Need to Know, Finances and Miscellany","author":"Deina Warren","date":"July 18, 2019","format":false,"excerpt":"We\u2019re completing our look at the Special Senate Committee on the Charitable Sector\u2019s report, Catalyst for Change: A Roadmap to a Stronger Charitable Sector with today\u2019s post. This installment will look at financial and miscellaneous recommendations. In Part One, we looked at the context of uncertainty surrounding the report; there\u2026","rel":"","context":"In \"Senate Report\"","block_context":{"text":"Senate Report","link":"https:\/\/cccc.org\/news_blogs\/tag\/senate-report\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":27053,"url":"https:\/\/cccc.org\/news_blogs\/legal\/2018\/02\/09\/charities-and-political-activity-is-speaking-to-policy-issues-a-violation-of-cra-rules\/","url_meta":{"origin":19281,"position":5},"title":"Charities and Political Activity: is speaking to policy issues a violation of CRA rules?","author":"Deina Warren","date":"February 9, 2018","format":false,"excerpt":"Charities are often unaware of the rules\u00a0regarding their involvement\u00a0in political activities. Charities are permitted to participate in political activities, which includes the ability to\u00a0speak to current and ongoing public policy issues. Charities\u00a0are permitted, subject to limited exemptions, to spend up to 10% of its resources on political activities that are\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_shortlink":"https:\/\/wp.me\/p30X8p-50Z","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts\/19281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/comments?post=19281"}],"version-history":[{"count":0,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/posts\/19281\/revisions"}],"wp:attachment":[{"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/media?parent=19281"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/categories?post=19281"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/tags?post=19281"},{"taxonomy":"series","embeddable":true,"href":"https:\/\/cccc.org\/news_blogs\/wp-json\/wp\/v2\/series?post=19281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}